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REGISTRATION  The registration process starts with filling out the registration form. Payment e-mail will be sent to the student's e-mail address within 2 days after completing the form. Classes start after the payment is completed.  CANCELLATION AND MAKE-UP CLASSES For all lessons canceled by LiveEnglishNow tutors, make-up classes will be given. Classes can be canceled by the student only by sending an email to the teacher. Classes can be cancelled up to the lesson's start time, however only those canceled 30 minutes before the lesson start time will be entitled to make-up lessons. The student has the right to request a make-up course equal to ¼ of the total course hours purchased due to the courses he/she has canceled. For example, 5 classes in a 20 class package, 25 classes in a 100 lesson package.   RENEWALS Automatic renewal is upon request. If the students checked the box in the enrollment form, the payment e-mail for the new package will be sent 3 days before the end of the program. After the payment the program will be renewed under the same conditions  REFUND POLICY 7 days from the first payment date: Upon request 100% refund if the student has not taken any lessons. After 7 days from the payment or any subsequent payments: it is non-refundable unless there was a technical issue on LiveEnglishNow. The student may request to transfer the purchased classes to another person.

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